DUTIES & RESPONSIBILITIES:
- Ensure conflicts are addressed fairly, and work towards solutions that benefit both the
individual employees and the organization. - Handle employee complaints or grievances, conducting investigations if necessary and
ensuring that any issues are resolved according to company policies and labor laws. - Assist in developing or revising company policies related to employee behavior,
workplace conduct, and other areas that impact employee relations. - Ensure that the organization adheres to labor laws, regulations, and industry standards,
which may include dealing with workplace harassment, discrimination, wage disputes,
and other legal matters. - Initiate programs aimed at improving employee morale, motivation, and engagement.
This could include wellness programs, recognition programs, and surveys to gauge
employee satisfaction. - Provide training for managers and employees on topics such as workplace ethics,
communication, conflict resolution, and compliance with company policies. - Maintain a positive workplace culture by monitoring employee morale and addressing
any underlying issues that might affect the work environment. - Conduct exit interviews with departing employees to understand the reasons for
turnover and gather insights for improving employee retention.
QUALIFICATIONS:
- Graduate of any bachelor’s degree in Human Resources, Business Administration, or any
related field. - With experience in Human Resources, Psychology, Employee Relations and Engagement
particularly in managing employee disputes - Must be specialized training in labor relations or employee relations.
- With strong interpersonal and communication skills
- Must be adept at resolving conflicts and finding fair solutions
- With familiarity with employment laws, contracts, and collective bargaining agreements
is essential. - Will exposure in sensitive issues with care and maintaining confidentiality
- With organizational and time management skills are necessary.
